AXA Replay Ads campaign

Axa Advertising on TV screen

In the fall of last year, the Swiss TV industry presented Replay Ads. In the first 100 days after the launch, over 100 original Replay Ads campaigns were broadcast on TV channels. Since July 1, the Replay Ads have been part of Swiss TV measurement, which means that the net reach of Replay Ads campaigns can be reported for the first time. In the following article, we will use the AXA Replay Ads campaign to show you how effective Replay Ads can be.

From April to June 2023, the insurance company AXA conducted its first Replay Ads campaign on the channels of the Goldbach Media portfolio – as part of an overall campaign for insurance solutions for company founders.

Start Ad

Fast Forward Ad

Axa Pause Ad Advertising

Start Ad

To demonstrate the effectiveness of Replay Ads, the campaign was accompanied by a study (see box at the end of the article), the results of which we present here. The client was also satisfied with the campaign:

The accompanying study provides us with exciting and helpful insights that we will gladly take into account when planning future campaigns. The collaboration with Goldbach was also extremely professional, efficient and pleasant.

Tanja Hediger, Senior Advertising Manager AXA

Most people remember TV

Of the study participants surveyed, 32% stated that they remembered AXA’s overall campaign, regardless of the channel. Most of them remembered the Advertising on TV (Graphic 1).

Graphic 1: Advertising recall of overall campaign by medium in %

Graphic on the different media, "yes, don't know where" at 33%, followed by TV at 29%

The following graphic shows that people also remembered the Replay Ads. Almost a quarter of those surveyed came into contact with AXA’s Replay Ads campaign.

Graphic 2: Advertising recall Replay Ads in %, all respondents

Graphic on the performance of Replay Ads, Start and Fast Forward Ad 21%, Pause Ad 7%, Replay Ads campaign 22%

Replay Ads increase the probability of new insurance policies

The previous graphic shows that the study participants perceived the Replay Ads. However, the study should also show how strongly the Replay Ads affected AXA’s brand awareness and brand affinity and the consideration, i.e. the consideration of AXA when taking out a new insurance policy. The results were very pleasing.

When asked which companies with the corresponding insurance solutions come to mind, the name “AXA” was mentioned significantly more often by people with contact to the Replay Ads campaign than by those without contact (Graphic 3). To explain the graphic: in the case of prompted brand awareness, the awareness of AXA was queried on the basis of a list of insurance companies, in the case of unprompted awareness without a list. “Top of Mind” means that AXA was the first insurance company mentioned in the unprompted awareness.

Graphic 3: Brand awareness (indexed), all respondents

Graphic on brand awareness, prompted plus 4%, unprompted +49%, Top of mind +64%

A similar picture emerged with brand affinity. When asked whether they find AXA likeable, people who came into contact with the Replay Ads campaign agreed more strongly than those without contact (+17%, see Graphic 4).

Graphic 4: Brand affinity (indexed), all respondents

Graphic without contact vs. with contact Increase of 17%

Furthermore, the participants were asked which companies they would choose for themselves privately. Insurance decision-makers within companies were also asked which insurance companies they would consider for their company. Especially for insurance for the company, more people with Replay Ads contact named AXA than people without Replay Ads contact (+41%, see Graphic 5).

Graphic 5: Consideration (indexed)

Graphic insurance company +41%, insurance private +16%

At the end of the study, the participants were asked to give a general assessment of AXA. Here, too, the clear verdict: people who came into contact with AXA’s Replay Ads campaign rate the company significantly more positively than the rest (Graphic 6).

Graphic 6: Assessment (indexed), all AXA connoisseurs*

Graphic on advertising recall, most "is sustainable" with +59%, then "is proactive" with +45%

Replay Ads lead to positive effects for your brand

In summary, 32% of all respondents remembered the AXA overall campaign. Most remembered it through TV. Graphics 3-6 then impressively showed how effective the Replay Ads were for the recipients. This graphic at the end shows how impressive exactly.

Graphic 7: Positive effects on all brand dimensions

Graphic overview of brand awareness, brand affinity and increase in consideration

Would you like the study as a PDF?

Download the study here and be inspired for your own Replay Ads campaign. If you have any comments, questions or if you would like to book your first / next Replay Ads campaign, our sales team is always at your disposal.

About the Study

  • Method – Online survey after the campaign

  • Target group – Private individuals aged 15-65

  • Sample – German-speaking Switzerland: n=875 people, representative sample

  • Field period – 2023-06-21 – 2023-07-06

  • Campaign – AXA Replay Ads Campaign 2023: April to June 2023

  • Weighting – The data are weighted according to socio-demographic characteristics (gender, age, employment, education), RUS Internet, WEMF and language region according to MA Strategy All-in-One 2022.

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Published on 12.09.2023

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